Answers to frequently asked questions
We work without dispatchers. Each order goes directly to the driver - so the cars are served so fast.
You can leave a comment using a special feedback form or by writing us an email.
The driver's rating is seen by the client who orders the car through the application. The client will always choose the driver whose rating is higher, because this is an indicator of the reliability of the car and the good work of the driver. In the future, drivers with higher ratings will pay a lower commission for orders, as well as receive various incentives from Shark taxi.
Everything is simple to the limit. It is enough to install a special application, the link to which is on the main page, register and get account approval. After that, you can immediately proceed to the execution of orders.
The subscription fee is charged in a fixed amount, every day. Money is not withdrawn if you have not completed a single order in the past 24 hours.
The "Action" button does not work only if the driver did not manage to confirm the order.
The Shark application is a more advanced and feature-rich program, respectively, consumes more Internet meters and batteries. The Shark team is currently engaged in optimizing the application to fix this problem and there will be an update in the near future, after which this problem should go away.
Try calling again. If the client continues not to pick up the phone, call the dispatcher. The dispatcher will try to call yourself twice. If the client continues not to pick up the dispatcher, he will refuse and blacklist the client.
It is enough to launch our client application on your phone, enter a destination and, if necessary, select additional options. That's all: your car will arrive soon!
When you start the application automatically sets your location. If you need to change the location of the taxi, you can enter the address in the text box at the top of the screen. Just type the street name and house number, and then click the “OK” button to complete.
Of course: to do this, simply click the icon to the left of the field to enter the address. After that, it is enough to specify the desired point by dragging the map - and press the button again to confirm.
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